Turn guest messages into reservations and repeat visits.
For restaurants, cafes and hotels. Catch guests from social and chat, take reservations in the conversation, answer faster, and bring them back again.
Works with the apps you already use
- Messenger
- TikTok
- Telegram
- Meta Ads
- Google Ads
- Shopify
- Razorpay
- Stripe
- PayPal
- Google Sheets
- Google Calendar
- Gmail
Reservations in the chat
From a question to a confirmed table, event or stay in one conversation.
Know your guests
Visit date, party size and occasion saved, so your staff can welcome them right.
Bring them back
Reminders, offers and rewards after every visit.
Where tables and repeat guests get lost
Getting noticed is the easy part. Turning a message into a booking, and a first visit into a regular, is where most places lose out.
Missed chats, empty tables
Slow replies about the menu, availability or offers send guests straight to the place next door.
Campaigns that do not convert
Your posts and ads get interest, but without a quick chat to book, ready guests leave.
Silence after the first visit
You win the first visit, then say nothing. Regulars never form and repeat spend stays low.
How Message One helps you fill tables and bring guests back
Reservations, offers and rewards in the same chat your guests already use.
Catch every enquiry
Comments, DMs and website chats turn into a short chat that asks party size, time and occasion.
Games and offers
Run spin-the-wheel games and coupon offers in chat that collect contacts and opt-ins.
Booking flow
Guests book, change a booking or ask questions in one chat, and your staff step in when needed.
Come-back campaigns
Follow up based on past visits, branch or the offer they used, for repeat bookings, events and festive offers.
Rewards in chat
Guests claim offers and see their rewards right in WhatsApp or Instagram.
Up and running in 4 steps
Everything you need to go live today, no code required.
- 1
Sign up free
Create your Message One account in a minute.
- 2
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 3
Pick a ready flow
Start from a flow made for your industry and change any step.
- 4
Watch the bookings come in
Track chats, leads and bookings from one dashboard.
Restaurants & Hospitality questions, answered.
Still stuck? Talk to us and we will help you set up.
Book a demoCan guests book a table on WhatsApp?
Yes. They pick the date, time and party size in the chat and get a confirmation right away.
Can I send offers to past guests?
Yes. Send offers to guests who agreed to hear from you, grouped by visit, branch or occasion.
Does it work for hotels too?
Yes. Use the same flows for room enquiries, stays and events.
Can I run a game or giveaway in chat?
Yes. Run a spin-the-wheel or prize game that collects contacts and gives out coupons.
Build one guest journey from first message to regular.
Reservations, come-back campaigns and rewards, all connected.